Hotel Termas Puyehue Wellness & Spa Resort, Puyehue - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Ruta 215 Km. 76, Puyehue, Chile, 5360000

“Nestled in the amazing Puyehue National Park, this hotel offers stunning views and access to beautiful hiking trails for nature enthusiasts.”view full review

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“A beautiful hotel with stunning grounds and pools” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Termas Puyehue Wellness & Spa Resort serves a full breakfast for free.

There are no extra beds provided in a room.

Pets are not allowed.

Number of floors:5

Number of rooms:80

Former name

Termas Puyehue Hotel and Spa Termal

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room with 1 Single Bed

Max:

1 person

26 m²

Bed options:

1 Single bed

Mountain view

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

26 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Heating

room details

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Superior King Room

Max:

1 person

27 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Puyehue 7.1 mi

Airports

Canal Bajo Carlos Hott Siebert (ZOS) 45.4 mi

El Teputal (PMC) 94.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Thermal Pools

The thermal pools at Hotel Termas Puyehue are absolutely divine! They are partially fed by natural thermal waters and maintain a perfect temperature. I spent hours soaking in the peaceful atmosphere. The outdoor and indoor pools provided a serene escape, especially with the stunning views surrounding the area.

Bernard123. USA, 2024-03-15Read full review on

Satisfying Buffet Experience

The buffet offered at the hotel was surprisingly good! There was a decent variety at each meal, and I appreciated the quality. The option of having meals served throughout the day ensured I never went hungry. The dining area had a lovely ambiance, making it a good experience.

Michael007. Canada, 2024-05-21Read full review on

Comfortable Superior Room

I stayed in a Superior Room, and it was spacious with great seating options and a lovely balcony. The amenities were well thought out, providing a comfortable refuge after a day full of activities. I especially enjoyed the peacefulness it offered at night.

ErnieT. Australia, 2024-07-05Read full review on

Fun Activities for All

The hotel offers an excellent range of activities, including a bowling alley and mini-golf. I had a fantastic time engaging in these fun activities with my family. The game room had a great atmosphere, and we loved how it kept us entertained during our stay.

JosephineL. UK, 2024-09-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Hiking
Tennis court
Bowling
Pool tables
Table tennis
Mini golf

Services

Paid airport shuttle
Housekeeping
Laundry
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Sauna
Steam room
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Hot spring bath

Room features

Heating
Sitting area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Ruta 215 Km. 76, Puyehue, Chile, 5360000

Map view

Ruta 215 Km. 76, Puyehue, Chile, 5360000

City landmarks

Ruta 215

Aguas Calientes Hot Springs

1.5 mi

Mirador Lago Puyehue

1.9 mi

Mirador El Pionero

2.0 mi

Ruta 215

Termas Aguas Calientes

2.0 mi

Puyehue National Park

2.1 mi

Nearby

Puyehue Hot Springs

900 ft

Restaurants

Fogon Puyehue

1400 ft

Ruta 215 Km 76

Reviews and Ratings

Feedback from previous guests about their experience

76%

liked the resort and would come back again

7.6/10

Very good

Rooms

7.6

Location

9.4

Service

7.1

Dining

6.4

4/5 based on 2124 reviews

#1 of 4 hotels in Puyehue based on Tripadvisor

Johnny

United States of America, March 2025

7.8/10

My stay at Hotel Termas Puyehue was a delightful experience. The stunning natural surroundings really enhanced my time there, although the dining options could have offered more variety. Overall, it was a fantastic place to relax and rejuvenate.

Rooms

8.0

My superior room was spacious and beautifully renovated, though it lacked some ambiance with lighting and sound system improvements needed.

Service

7.0

The service was attentive during most of my stay. I had to ask for coffee several times at breakfast, which was a bit frustrating.

Location

9.0

The location is absolutely breathtaking. Surrounded by immense beauty, it offers perfect trails and views.

Dining

7.0

Dining was good for a 5-star hotel, yet the buffet style during high season limited options for meals.

Facilities

8.0

Facilities were excellent, including the pools fed by thermal waters. I loved having access to trails and a bowling alley.

Frederick

United States of America, February 2025

6.8/10

I had a mixed experience at Hotel Termas Puyehue Wellness & Spa Resort. While the location in the stunning Puyehue National Park was definitely a highlight. the accommodations felt quite dated, and I was hoping for a bit more given the cost of my stay. The pools were fantastic, but the dining options left room for improvement.

Rooms

6.0

My room was clean but nothing exceptional and oddly set up, making it feel a bit cramped.

Service

7.0

The service varied; while some staff were excellent and helpful, others seemed less attentive during busy times.

Location

9.0

The location is beautiful and well-maintained, surrounded by the breathtaking landscapes of the national park.

Dining

5.0

While the dining was expensive, I found it to be generally disappointing with limited variety during my stay.

Facilities

7.0

The pools were outstanding, but other facilities, like the mini golf, were quite underwhelming.

Rudy

United States of America, January 2025

8.0/10

The hotel is situated in the stunning Puyehue National Park, which is definitely a highlight of the stay. The room was spacious with a nice balcony, perfect for enjoying the beautiful nature around. However, I found the dining experience lacking, especially with the buffet options being a bit hit-or-miss. Overall, while there were some really enjoyable aspects, particularly the phenomenal pools, the hotel feels dated and in need of some upgrades, especially given the price point.

Rooms

8.0

Our Superior Room was spacious and had a lovely balcony, providing a nice space to relax.

Service

7.0

Service was generally good, with staff mostly helpful and attentive. However, it did take longer than expected to get certain requests handled.

Location

10.0

The location in the Puyehue National Park is truly beautiful, with amazing trails and scenery right outside the door.

Dining

6.0

The dining experience was mostly buffet-style, which can be a hit or miss. Overall, there were some decent options, but I wished for more variety.

Facilities

9.0

The facilities, particularly the pools, were a highlight, featuring varying temperatures and beautiful surroundings.

Thomas

United States of America, December 2024

7.2/10

My stay at Hotel Termas Puyehue Wellness & Spa Resort was enjoyable, with some wonderful features, though there were also a few letdowns. The location amidst the national park is stunning and the thermal pools were a highlight. However, the overall facilities and dining options left something to be desired, especially considering the price point.

Rooms

8.0

The superior room was worth it for the space, seating, and balcony, though I noticed the overall condition of the hotel was dated.

Service

7.0

Most of the service during my stay was quite good, particularly from Vanessa, who was friendly and helpful, though there were moments when staff seemed more interested in chatting among themselves.

Location

9.0

The resort is beautifully situated in a national park, making it a perfect hideaway for nature lovers.

Dining

6.0

Although I found the food to be generally disappointing with limited selection, the buffet had adequate variety for most tastes.

Facilities

6.0

The thermal pools were divine and well-maintained, providing a relaxing experience, but the overall facilities in the hotel are in dire need of a renovation.

Dorothy

United States of America, November 2024

6.8/10

Staying at Hotel Termas Puyehue was a mixed experience for me. The location in the beautiful Puyehue National Park is a major plus, and the outdoor and indoor thermal pools were enjoyable. However, the hotel feels dated, and the food options were not as varied or high-quality as I expected for the price I paid. Overall, while I had a good time, I hoped for more considering the cost of my stay. 🏞️🌊

Rooms

6.0

My standard room was reasonably sized but oddly configured, leading to a lack of bedside tables and an uncomfortable initial temperature. However, the shower had plenty of hot water, and I appreciated the fridge and safe included.

Service

6.0

Service was a bit hit or miss; I often had to ask multiple times for coffee during breakfast. The staff seemed more focused on chatting among themselves than attending to guests promptly.

Location

9.0

The hotel's location is simply superb, nestled in a stunning national park. It provides easy access to self-guided trails and beautiful gardens, which I thoroughly enjoyed exploring.

Dining

6.0

The dining experience was decent but not reflective of a five-star establishment, with limited variety and quality in the buffet options. I was disappointed by the selection of pastries and hot food.

Facilities

7.0

The facilities like the thermal pools were excellent and provided a wonderful way to relax. However, I found the mini golf area to be lacking and in need of improvement.

Carlos

United States of America, November 2024

8.4/10

I had a lovely stay at this large spa hotel nestled in Puyehue National Park. The ambiance was relaxing, and the facilities, especially the pools, were exceptional. The room was comfortable but a bit hot initially. While the dining options were decent, it would have been nice to have more variety. Overall, it's a great value and a beautiful location for nature lovers.

Rooms

8.0

The room was spacious and clean, though the setup was a bit awkward, and it got quite warm.

Service

7.0

Service was generally good, but there were moments when staff seemed occupied with themselves rather than attending to guests.

Location

10.0

The hotel is perfectly situated in a stunning natural park surrounded by beautiful trails and breathtaking scenery.

Dining

7.0

Dining was good but not outstanding, with a focus on buffet style, especially in high season, which limited options for à la carte.

Facilities

9.0

The pools were a highlight, with multiple options heated by natural thermal waters, and the garden area was lovely for walks.

Jack

United States of America, November 2024

7.6/10

I had a near-excellent three-night stay in a Superior Room at Hotel Termas Puyehue. The modern pools are a true highlight, fed by natural thermal waters and perfect for relaxation. However, I was disappointed to discover that the à la carte dinner menu was unavailable during high season, with all meals served as a buffet. Overall, the experience was delightful, and I'd return if not for the cost.

Rooms

8.0

The Superior Room offered plenty of space, seating, and a lovely balcony, but it was a bit hot upon arrival due to the radiator being on.

Service

8.0

I found the service to be friendly and helpful, with overall performance around an 8 or 9 out of 10 during my visit.

Location

9.0

The hotel is situated in a stunning national park, providing access to self-guided trails and breathtaking natural beauty.

Dining

7.0

Dining was largely buffet-style, which had its hits and misses, and the food quality varied throughout my stay. It was good value for money overall.

Facilities

6.0

The pools were fantastic, but I found the hotel facilities a bit dated overall, which could use some renovation.

Kenneth

United States of America, September 2024

8.6/10

Our stay at the hotel was quite enjoyable, especially with the expansive gardens and modern thermal pools. The superior room we had was spacious and comfortable, perfect for relaxing. However, the dining options were predominantly buffet-style during high season, which was a bit disappointing. Overall, the hotel has improved significantly over the years, but the cost of the stay may not justify the experience for everyone.

Rooms

9.0

The superior room was spacious, clean, and nicely renovated, with a lovely balcony.

Service

8.0

The service was generally good, with special mention to the helpful waitress we encountered.

Location

10.0

The hotel's location amidst beautiful gardens and trails is truly breathtaking.

Dining

7.0

The dining options were mostly buffets during our stay, which were hit or miss, but had enough variety to satisfy most.

Facilities

9.0

The modern pools and game areas, especially the bowling alley with stunning views, kept us entertained.

Terry

United States of America, September 2024

8.2/10

I had an enjoyable stay in a Superior Room with a spacious balcony and stunning views. While the dining offerings during high season were buffet-only, I found the variety mostly adequate and the food generally good. The hotel's beautiful gardens and modern thermal pools provided a wonderful experience, although the service occasionally lagged behind. The pricing is on the higher side, which is worth considering for future visits.

Rooms

9.0

The Superior Room was clean, spacious, and equipped with a coffee machine, making for a comfortable stay. However, the ambiance could use better lighting and perhaps a sound system.

Service

7.0

The service was decent during my stay, but there were times when staff seemed more focused on themselves than assisting guests, leading to delays in service.

Location

10.0

The hotel's location inside a national park is absolutely beautiful and offers breathtaking views, making it a perfect hideaway for nature lovers.

Dining

7.0

Dining was good overall, though I would have preferred more options, especially hot dishes. The emphasis on buffet meals during peak season was noticeable.

Facilities

8.0

The facilities, including the thermal pools and gardens, were well-maintained and a highlight of my stay. The game room and bowling alley provided fun entertainment options as well.

Fred

United States of America, September 2024

7.0/10

The hotel is nestled in a lovely national park with great access to outdoor trails and stunning scenery. The staff were mostly helpful, but the dining options left something to be desired, particularly during peak times when the à la carte menu is unavailable. The pools are a major highlight, providing a relaxing escape, but the overall condition of the hotel feels dated for the price we're paying.

Rooms

6.0

The standard room was clean but quite basic, and lacked any real ambiance. It faced the parking lot and felt a bit cramped for a double setup.

Service

7.0

Service was decent, with the staff being accommodating though I experienced a slight hiccup with my payment record.

Location

9.0

Set in a picturesque national park, the location is perfect for nature lovers and offers both tranquility and adventure.

Dining

6.0

The dining experience was mostly buffet-style during our stay, which can be hit or miss; I found it decent but not exceptional, especially given the high prices.

Facilities

7.0

The facilities, particularly the pools, were excellent and hot, plus the gardens are beautifully maintained, but the hotel itself feels like it could use modernization.